How do ticketing dashboards help to manage the sales?

Updated on April 17, 2021 08:08AM by Admin

Dashboards in the help desk app are analytics tools that provide insights on the performance of your teams based on Key Performance Indicators (KPIs). Additionally, you can filter the metrics according to the configured criteria for a specific period. The CRM Software now enables businesses to easily create custom dashboards, easily monitor the performance of the support desk, analyze the activities, and take necessary actions to optimize the service offered.